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BlackList Maintenance & Enhancement

BlackList Maintenance and Enhancement provides users of the BlackBall product offerings with support and access to electronic updates of product offerings. Software products spends more than half of their life cycle in maintenance and support. BlackList provides for this stage of the product's life at a surprisingly reasonable cost.

In order to stay above competitors in today's competitive marketplace, BlackBall ensures that our products and solutions are updated and enhanced on a regular basis. We do our best to have all the features and functionalities that are required and expected by our customers. Alongside with our world-class approach to software development, we deliver highly professional software maintenance as well as continuous functional updates to your products.

BlackBall has years of experience in providing our customers with a high level of satisfaction by provides a low predicatable cost to get the most out of the investment in our software solutions. Along with level 1, 2, and 3 technical support, bug fixes, new features and functions, comes peace of mind knowing that BlackBall is working hard to provide you the world-class experience you have come to expect.

Customers on the BlackList are entitled to a number of values:

Bug fixes to correct program faults
General performance improvements
Usability enhancements
Call center technical support
eMail technical support
Technical support bulletins